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We are Firebird

Our Vision: Strive to be the most trusted, innovative Technology Business Solution Partner in a fast-paced, complex world.

Our Mission: Doing the Right Things Right in solving and protecting business connections.
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We Specialize In Business IT Solutions For Connecticut And New York Businesses.

IT Solutions For Business In Connecticut

With the proper level of IT services and support, there’s literally nothing your business can’t accomplish. That’s exactly what we want for you and, at the end of the day, that’s what our IT consulting and managed services are all about.

Why Our Clients Work with Us

  • Quality of Service Matters.
    We want to be your long-term partner in business, not just another service provider. Our team is composed of some of the most passionate and dedicated individuals in the industry. We love what we do, and it shows in the exceptional quality of our work. We’re here to help our clients see tangible results, not just talk about it.
  • We appreciate fair, transparent pricing as much as they do.
    We’re all consumers, and no one likes complicated or sneaky pricing. That’s why we don’t have hidden fees. We’re committed to providing our clients with fair and transparent pricing. Our clients never get a bill they didn’t agree to.
  • Our support is available 24/7/365.
    An IT infrastructure doesn’t take breaks or vacations – and neither does our 24/7/365 support. We keep a close eye on monitoring our clients’ IT around the clock and stay available whenever we’re needed.
  • We have a proven approach to help our clients increase productivity.
    Firebird’s trusted support team assesses IT needs and develops a customized plan that fits our clients’ vision for growth by completing a microscopic examination of each client’s technology infrastructure – which helps us create an IT plan that fits like a glove.
  • We proactively eliminate risks before they arise.
    Most IT issues and disasters can be prevented with proper monitoring. We perform 24/7/365 Remote Monitoring and Maintenance (RMM) to prevent problems from happening in the first place.
  • We don’t just talk, we do.
    The proof is in our results. We don’t waste time talking about the value our services bring, our clients experience it first-hand.

The Firebird Mindset: Custom IT Solutions to Help Your Business Increase Productivity

Custom IT solutions are a game changer for businesses that want to stay ahead of the competition. By tailoring to your company’s specific IT needs, we can ensure that your organization has the tools you need to stay productive and efficient.

The right IT solution will help your business run more smoothly, increase productivity and save money. PSI experts dig in to understand the big picture and analyze every component to design a complete IT roadmap tailored to you.

Firebird IT Values

  • Success = Productivity
    Our Managed IT plans are designed to maximize your time. Our priority at Firebird is to optimize your technology infrastructure and eliminate the bottlenecks in your daily operations to keep your productivity uninterrupted.
  • Your Vision is Unique
    Your business has its own unique DNA. So, the IT support we provide is not based on assumptions or generalities – we start by understanding your organization on a granular level before any plans are made.
  • When You Grow, We Grow
    If we’re not helping your business use technology to grow, we’re not doing our jobs. Firebird is heavily invested in how your company scales. When you succeed, we succeed.
  • A Proactive IT Solution is the Only IT Solution
    IT problems should never be handled in hindsight. We’re constantly watching your IT like a hawk to anticipate new requirements, risk factors, and opportunities to avoid costly downtime.

Our History

Firebird was founded in 2021 with a mission to help businesses use IT to scale their operations.

At our core, we are an organization of creative problem solvers. We believe our greatest IT accomplishments are making business processes easy for clients and helping them stay productive. Joining the Firebird Tech Partners team requires technicians to have a detailed understanding of how technology empowers businesses – and a passion for seeing it in action.

Take a look at some of our biggest success stories.

Our Team Leaders

Joe Pittman
Chief Technology Officer

Joe Pittman - Chief Technology Officer

With more than eighteen years of experience working as a systems security, network, and cloud infrastructure engineer, Joe brings the deep experience and passion required to designing the technology infrastructure required in today’s fast-paced, complex environment. Cybersecurity is the mainstay of FTP’s solutions suite and Joe has been critical in designing our approach to providing the ‘art’ in the calculus of how FTP deploys technology. As FTP’s CTO, Joe’s focus on driving scalable growth, maximizing ROI, with reliable security, will position your organization to utilize best-in-class productivity tools within a secure technology platform.

When he is not helping our clients, Joe enjoys time with his wife and two girls. He also loves going to his local CrossFit gym to get a good workout. Although raised in New York City and a graduate of City University (BA, Education), his heart is with the Dallas Cowboys!

Scott Akers
Managing Partner

Scott Akers - Managing Partner

Having a diverse background, mostly focused on risk management within the investment world, Scott brings nearly 30 years of building successful ventures and helping others build upon their business efforts too. In assisting in building fintech trading platforms, managing international trading desks, and building alternative investment portfolios, Scott brings an operational risk management consultative skillset that sets FTP apart from other typical tech firms. Operational risk management relies on strong risk management assessment and a solid understanding of strategic business design. FTP’s clients benefit from robust infrastructure design, clearly communicated processes, and security-empowered employees – the three-pillar approach FTP uses to delivering answers in cybersecurity and enhanced productivity solutions.

An avid extreme hiker, gardener, and plant-based cook, Scott has three children who are all off living their lives with passion. He is an alumnus of Duke University (MBA) and Trinity College (BS, Psych).

Our Core Values

Excellence is the measure we work to everyday.

Respect, support, and compassion go hand-in-hand with knowledge, skills, and wisdom. Our company-wide commitment to equal opportunity, a team approach, and meritocracy is the foundation to our expectation of an unbiased workplace for our team, our clients, and our community.

We expect of our team to be like:

  • Honey Bees:
    Hard-working and Productive
  • Mahatma Gandhi:
    Honest and Accountable
  • Buddha:
    Present and Proactive
  • Martin Luther King Jr:
    Positive and Constructive

Let’s Start Planning Your IT Journey

  • Contact Firebird to analyze your IT infrastructure.
  • Learn more about our business productivity process.
  • Get a customized IT strategy built for just for you.
  • Watch your productivity levels and customer experience improve.

Get Started Today

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